Your Questions Answered.

Can I see examples of your previous work?

Yes. The White Wave Web Solutions portfolio includes website, eCommerce, marine, council, event, print and bespoke development projects, with individual case studies explaining the brief and outcome.

Why choose White Wave Web Solutions?

White Wave combines more than 15 years of professional experience with WordPress expertise, bespoke development, ongoing support and experience across websites, eCommerce, SEO, hosting, print and events. The aim is to provide a dependable long-term digital partnership rather than simply deliver a website and disappear.

Can you help choose the right pages for my website?

Yes. We can recommend an information structure based on your services, audiences, search opportunities and the actions you want visitors to take.

Do you work with existing branding?

Yes. We can design a website around established brand guidelines or help develop and refine the visual identity where branding support is required.

Can you add new functionality after the website launches?

Yes. WordPress websites can be extended over time, and many client relationships involve ongoing development as business requirements evolve.

Can you build a website in stages?

Yes. For suitable projects, we can prioritise core functionality for launch and plan additional features as later phases.

Can you help launch a new business or brand online?

Yes. We can combine branding, website design, development, hosting, SEO foundations and print or digital collateral to support a new launch.

Can you work to a tight deadline?

Where capacity and project scope allow, yes. We have experience delivering rapid-turnaround projects, but realistic timings are agreed before work begins.

Can you work with our existing marketing team?

Yes. We regularly collaborate with client-side marketing teams and other partners to deliver websites, campaigns and ongoing digital work.

Will I be involved in the design process?

Yes. Client input and feedback are important throughout the project so the finished website accurately reflects the business and its goals.

What information do you need before quoting for a website?

It helps to know your objectives, required pages and functionality, existing website details, target audience, content needs, preferred timescale and any integrations or special requirements.

Can you integrate Mailchimp with an event website?

Yes. We have experience using Mailchimp integrations for data capture and event or campaign-focused websites, including work for PerformX Live and other projects.

Have you worked with large events?

Yes. We have a long-standing relationship with Women in Data and have supported its growing flagship event with website maintenance, print deliverables and digital event signage.

Can you manage both digital and print design for an event?

Yes. One of the benefits of working with White Wave is the ability to combine website and digital support with brochures, banners, signage and other event creative.

Do you design magazines?

Yes. We have experience with editorial and magazine design, including a quarterly publication for Clipper Marine.

Can you design pop-up banners and event signage?

Yes. Print and event design services include pop-up banners, exhibition graphics, large-format signage and supporting event collateral.

Can you design event brochures?

Yes. We design event brochures, programmes and other print materials and can prepare artwork for professional print production.

Do you provide digital event management?

Yes. We can support the digital side of events through websites, content updates, digital assets, integrations, signage and ongoing technical support.

Do you design event websites?

Yes. We have experience supporting major events with websites designed around attendee information, ticket sales, exhibitors, data capture and ongoing event updates.

Can you make council documents easier for residents to find?

Yes. Information architecture, document categories, navigation and search can be planned to make agendas, minutes, policies and other public information easier to locate.

Do you provide ongoing support to councils?

Yes. We can provide hosting, maintenance, updates, backups and technical support after the new council website launches.

Can you redesign an outdated parish council website?

Yes. We can reorganise content, modernise the design and improve usability while retaining and migrating important public information.

Are your council websites accessible?

Accessibility is a key consideration in council website projects. We focus on clear structure, readable content, responsive layouts and recognised accessibility good practice.

Can you migrate our existing council documents?

Yes. Document and content migration can be included in a redesign project, with the scope agreed after reviewing the existing website.

Can council staff upload agendas and minutes themselves?

Yes. WordPress can be configured so authorised council staff can manage documents, news, pages and other everyday content without needing to edit code.

Have you built a parish council website before?

Yes. Bishop’s Waltham Parish Council is a relevant project, involving a redesign, improved information structure, accessibility considerations and migration of substantial council documentation.

Do you build websites for parish councils?

Yes. We design and develop websites for parish and town councils with a focus on accessibility, usability, document organisation and straightforward content management.

Do you offer ongoing support for marine websites?

Yes. We can provide managed hosting, maintenance, technical support, content changes and ongoing development for marine clients.

Can you design print materials for marine businesses?

Yes. Our print services include magazines, brochures, event materials and other marketing collateral. Clipper Marine is a relevant example of ongoing magazine design work.

Can you build a marine news or publishing website?

Yes. Boat Building News is an example of our experience creating a WordPress news platform designed for frequent publishing and social amplification.

Can you redesign a marine website without losing existing SEO?

We can plan an SEO-aware migration, preserving useful URLs where appropriate and implementing redirects when page addresses change.

Can you create a premium website for a yacht or charter business?

Yes. We can create modern, image-led websites designed to communicate a premium or luxury brand while keeping navigation and enquiries straightforward.

Have you worked with marine clients before?

Yes. Relevant work includes EML Charters, Clipper Marine and Boat Building News.

What types of marine businesses can you work with?

We can work with boat builders, yacht and boat brokerages, charter companies, marine suppliers, manufacturers, publications, service providers and other marine organisations.

Do you design websites for marine businesses?

Yes. White Wave Web Solutions has practical experience in the marine sector, including work for charter, brokerage and marine publishing businesses.

Do you offer ongoing SEO rather than one-off optimisation?

Yes. SEO can be provided as ongoing work involving monitoring, content, technical improvements and continued optimisation rather than a one-time task.

Can you help with website redirects during a redesign?

Yes. Redirect planning is an important part of SEO-aware website migration and helps users and search engines reach the correct replacement pages.

How long does SEO take to work?

SEO is generally a medium- to long-term process. The timescale depends on the website, competition, existing authority, technical condition and the searches being targeted.

Should SEO and AEO content be written for humans too?

Yes. Content should remain genuinely useful and readable for people. Structured information can help machines without creating pages that are simply stuffed with keywords.

What is an AI Agent Guide?

An AI Agent Guide is a structured factual page that summarises a business, its services, sectors, evidence and terminology to make that information easier for retrieval and AI systems to understand.

What are sector pages and why are they useful?

Sector pages explain how your services apply to a particular industry, using relevant terminology, experience and case studies. Done well, they help users and search systems understand your expertise in that niche.

Can you write SEO metadata?

Yes. We can provide search-focused page titles, meta descriptions and target phrases aligned with the intent of individual pages.

Do you research keywords?

Yes. Keyword and search-intent research can be used to guide page structure, metadata, service pages, sector pages and ongoing content.

Can you optimise an existing website for SEO?

Yes. We can review an existing site for technical, structural and content issues and recommend or implement improvements.

Do you provide local SEO?

Yes. We can help businesses improve local relevance through website optimisation, location-focused content, structured information and a sensible local search strategy.

Can you guarantee that ChatGPT will recommend my business?

No. No external agency can guarantee recommendations from ChatGPT or other AI systems. AEO is about improving the clarity, structure and discoverability of your information.

Can you guarantee number one rankings on Google?

No reputable SEO provider can guarantee a specific organic ranking. We focus on sustainable improvements to technical quality, relevance, content and visibility.

Does AEO replace SEO?

No. AEO complements traditional SEO. Strong technical foundations, useful content, authority and clear business information remain important for both search engines and AI-powered discovery.

What is AEO?

AI Engine Optimisation, or AEO, focuses on making a business and its content easier for AI-powered search and answer systems to understand, retrieve and cite accurately.

What is SEO?

Search Engine Optimisation is the process of improving a website’s technical setup, content, relevance and authority so it has a better opportunity to appear for useful searches in search engines such as Google.

Can you support a website you did not build?

Often, yes. We first review the website and its technical setup so we understand its condition before agreeing ongoing support.

Why does a WordPress website need maintenance?

WordPress, themes and plugins are updated regularly. Ongoing maintenance helps keep the website secure, compatible, backed up and performing correctly.

Can you manage my domain and email as well?

We can assist with domains, DNS and email-related website migrations and can discuss the most appropriate setup for your business.

Can you move my website from my current host?

Yes. We can assess the current hosting setup and manage a migration where appropriate, aiming to minimise disruption.

Can you update content for me?

Yes. Many maintenance relationships include small content changes and updates, with larger development work quoted separately where necessary.

Will my website be secure?

We follow sensible security practices including managed updates, secure hosting, backups and monitoring. No website can be guaranteed to be completely immune from security threats, but ongoing maintenance significantly reduces avoidable risk.

Do you back up websites?

Yes. Backups form part of our managed approach so there is an additional recovery option if a technical issue occurs.

Do I have to host with you if you build my website?

Hosting requirements can be discussed for each project. Our managed hosting is recommended when you want us to take responsibility for the ongoing technical environment and support.

What is included in website maintenance?

Maintenance can include WordPress core, plugin and theme updates, backups, security checks, performance monitoring, technical support and agreed content changes.

Can you host my website?

Yes. We provide managed website hosting for clients who want reliable hosting combined with ongoing technical support.

Can you help improve an online shop’s SEO?

Yes. We can provide SEO support for eCommerce websites, including technical improvements, on-page optimisation, product and category structure and content strategy.

Can you maintain an eCommerce website after launch?

Yes. Ongoing maintenance can cover WordPress and WooCommerce updates, backups, security, technical support and further development.

Can you create custom product selection tools?

Yes. Where required, we can develop bespoke product logic, recommendation tools, calculators or configurators around your products.

Can you redesign an existing WooCommerce store?

Yes. We can redesign and improve existing WooCommerce websites while considering product data, customer journeys, integrations and existing SEO.

Can customers buy from my website on mobile?

Yes. eCommerce websites are built responsively so customers can browse products and complete purchases across modern mobile, tablet and desktop devices.

Can you build trade or customer account areas?

Yes. We can create account-based functionality and bespoke trade journeys depending on the requirements of the business.

Can you build a subscription website?

Yes. We have experience with subscription-based eCommerce models, including recurring payment and membership-style requirements.

Can you integrate Stripe payments?

Yes. We have experience integrating Stripe into WordPress and eCommerce projects where it is suitable for the required payment flow.

Do you work with WooCommerce?

Yes. WooCommerce is a key part of our eCommerce development work and can be extended to suit a wide range of online selling requirements.

Do you build eCommerce websites?

Yes. We design and develop eCommerce websites, with particular experience in WordPress and WooCommerce.

What happens after my website goes live?

After launch we can continue to support the website through managed hosting, maintenance, updates, backups, security, content changes, SEO and further development.

Do you provide training after a website is built?

Yes. We can show clients how to manage the parts of their WordPress website they need to update and provide ongoing support afterwards.

Can you improve an existing WordPress website without rebuilding it?

Often, yes. We can review the existing setup and advise whether targeted development, design and performance improvements are more appropriate than a complete rebuild.

Can you build multilingual websites?

Yes. We have experience developing multilingual WordPress websites and can recommend an appropriate setup based on the languages and content workflow required.

Can you build membership or password-protected websites?

Yes. We can build membership areas, protected content and other restricted-access functionality where the project requires it.

Do you provide website copy and content advice?

We can help structure website content, refine messaging and advise on content needed for users, SEO and AEO. The exact level of copy support can be agreed as part of the project.

Will my website be easy to navigate?

Yes. Clear information architecture and user journeys are an important part of the design process so visitors can find key information and calls to action easily.

Can you migrate my website to WordPress?

Yes. We can assess an existing website and plan a move to WordPress, including content migration and URL redirects where required.

Can you integrate third-party services into a website?

Yes. Depending on the service and available API or integration options, we can connect websites with platforms such as Mailchimp, Stripe and other business systems.

Can you build landing pages?

Yes. We design and develop focused landing pages for campaigns, launches, competitions, data capture and other marketing activity.

Do you use website templates?

The approach depends on the project, but our focus is on creating a website around the client’s brand, content, users and goals rather than simply dropping content into a generic template.

Can you build bespoke website functionality?

Yes. We regularly create custom WordPress functionality when an off-the-shelf solution does not meet the requirements of a project.

Can you preserve my SEO when redesigning my website?

Yes. Where an existing site has search visibility, we can plan URL migration and redirects carefully to reduce unnecessary loss of SEO equity during the move.

Do you redesign existing websites?

Yes. We regularly redesign websites that have become dated, difficult to manage, slow or no longer reflect the business.

Is SEO included with a new website?

Every new website is built with good SEO foundations, including sensible structure, responsive design and search-friendly development. Ongoing SEO campaigns and more extensive optimisation can be provided separately.

Will my website be mobile-friendly?

Yes. Websites are built responsively so they work across modern desktop, tablet and mobile screen sizes.

Can I update my own website?

Yes. WordPress makes it possible for clients to manage everyday content such as text, images, news and pages. We can also provide ongoing support if you would rather we manage updates for you.

Do you build WordPress websites?

Yes. WordPress is a core part of our development work and is used for many of the websites we design, build, maintain and extend.

How long does it take to build a website?

Timescales vary depending on the size and complexity of the project and how quickly content and feedback are supplied. A realistic delivery schedule is agreed before development begins.

How much does a new website cost?

Website costs depend on the size, design and functionality required. We provide a clear quotation after discussing your project so you know what is included before work begins.

How do I start a project with White Wave Web Solutions?

The first step is simply to get in touch. We can discuss your requirements, timescale and objectives before recommending an appropriate approach and providing a quotation.

Can you help if I am not sure exactly what my website needs?

Yes. We can discuss your goals, audience and current challenges and recommend a practical website structure, functionality and ongoing support plan.

Can you take over an existing website from another developer?

Yes. We can review an existing website, hosting and technical setup and, where appropriate, take over its ongoing maintenance, hosting and development.

Can you work as an ongoing digital partner rather than just build a website?

Yes. Many clients work with us long term for website maintenance, hosting, SEO, development, print design and ongoing digital support.

Do you work with small businesses?

Yes. We work with businesses of different sizes, from start-ups and independent local businesses to established national and international organisations.

Do you work with businesses outside Hampshire?

Yes. Although we are based in Hampshire, we work with businesses and organisations throughout the UK and internationally.

What types of businesses do you work with?

We work with organisations across many sectors, including marine, parish and town councils, eCommerce, construction, fitness, events, education, health and wellness, publishing and professional sport.

How much experience do you have?

White Wave Web Solutions has more than 15 years of professional experience in website design, development and digital services.

Where is White Wave Web Solutions based?

White Wave Web Solutions is based in Bishop’s Waltham, near Southampton in Hampshire, UK, and works with clients locally, nationally and internationally.

What does White Wave Web Solutions do?

White Wave Web Solutions provides website design and development, WordPress development, eCommerce, website hosting and maintenance, SEO and AI Engine Optimisation (AEO), branding, print design and digital event management.