Privacy Policy
Last updated: 8 August 2026
White Wave Web Solutions Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect when you use our website, how we use it, how we keep it secure and the rights you have in relation to your personal data.
Who We Are
White Wave Web Solutions Ltd provides website design and development, website hosting and maintenance, SEO and AEO, branding, print design and digital event management services.
We are based in Bishop’s Waltham, Hampshire, UK and work with clients throughout the UK and internationally.
For the purposes of UK data protection law, White Wave Web Solutions Ltd is the data controller for personal information collected through this website.
Company: White Wave Web Solutions Ltd
Location: Bishop’s Waltham, Hampshire, United Kingdom
Email: studio@whitewaveweb.co.uk
What Information Do We Collect?
We may collect personal information when you contact us through our website or communicate with us directly.
This may include:
- Your name
- Email address
- Telephone number
- Company or organisation name
- Information you provide within an enquiry
- Details relating to a project or service you’re interested in
- Technical information about how you use our website
We only collect information that is reasonably necessary to respond to enquiries, provide our services, operate our website and understand how our website is being used.
Contact Forms
Our website uses Elementor forms to allow visitors to contact us.
When you submit a form, the information you provide is sent to us so that we can respond to your enquiry.
The information submitted may include your name, email address, telephone number, company details and any information included within your message.
We use this information for the purpose of responding to your enquiry, discussing potential work and providing our services.
Please do not submit sensitive personal information through our general website contact forms unless it is necessary.
How We Use Your Personal Information
We may use your information to:
- Respond to enquiries
- Provide quotations and proposals
- Communicate about projects
- Deliver our services
- Provide customer support
- Maintain business records
- Improve our website and services
- Understand how visitors use our website
- Meet legal, accounting and regulatory requirements
We will not sell your personal information to third parties.
Our Lawful Basis for Processing
Under UK data protection law, we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may process information because:
Legitimate interests – for example, responding to a genuine business enquiry and operating and improving our business.
Contract – where processing is necessary to provide services you’ve requested or to take steps before entering into a contract.
Legal obligation – where we’re required to retain or process information to comply with applicable law.
Consent – where you’ve specifically consented to a particular use of your information.
Where we rely on consent, you can withdraw that consent at any time.
Google Analytics
We use Google Analytics to help us understand how visitors use our website.
Google Analytics may collect information such as pages visited, approximate location, device and browser information, traffic sources and how visitors interact with the website.
Where required, analytics cookies will only be activated after you have provided consent through our cookie consent mechanism.
Analytics information helps us understand website performance and improve the experience we provide to visitors.